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Customer Service, Communication, and Self-Direction

Everything we look for in TIDES staff comes down to a combination of having strong customer service, communication, and self-direction.  We recognize everyone we interact with in our community as a customer of TIDES, and as an employee we expect you to represent our company in a positive and professional manner. Communication is key to success in any employment position, and it’s a primary focus within our company.  We strive to over-communicate.  If you have a question, ask it.  If you have an idea, share it.  If you receive feedback, share it.  Clear, constructive, and solution-oriented communication is a goal for all employees.

What does it mean to be self-directed?  It is OUR job as Administration to set clear expectations for employees and provide ongoing support to you in your position.  It is YOUR job to meet those expectations, and exceed them if you are interested in advancing in this company.  We strive to be a progressive company and enjoy hearing new ideas of how to successfully impact lives in a way that helps recipients achieve greater joy and independence. 

If you are a self-directed individual who is looking for a career in a field that impacts people’s lives, TIDES may be the right fit for you.  At TIDES, we believe everyone has the right to live the life of their dreams, including our staff.  My husband and I started TIDES as a way to raise our children together while balancing careers in a field that we love.  We often hear that TIDES feels like family, and that’s exactly what working in the right job should feel like; at least most days.  If you are interested in learning more, please feel free to contact our main office; or schedule a visit.  Applications are provided in PDF format here.

Download Our Employment Application